ENVIRONMENTAL IMPACY
At EXIE we believe people and the planet matter, and that it's cool to be kind. That is why we seek to eliminate waste at every step in the supply chain. Along with our recycled fabrics, we use recycled and recyclable packaging.
SHIPPING PARTNERS
All Australian orders are lodged through Australia Post and all international orders are lodged through DHL.
AUSTRALIA
STANDARD SHIPPING delivered in 3-5 business days
FREE SHIPPING on orders over $75
EXPRESS SHIPPING delivered in 1-2 business days
FREE EXPRESS SHIPPING on orders over $100
NEW ZEALAND
EXPRESS SHIPPING delivered in 2-6 business days
FLAT RATE EXPRESS SHIPPING $25 AUD
INTERNATIONAL
EXPRESS SHIPPING delivered in 3-7 business days
FLAT RATE EXPRESS SHIPPING $35 AUD
Please note for all New Zealand and International orders EXIE will not take responsibility for any duties or taxes which may be applied by customs.
DISPATCH
Orders take 1-2 business days to be processed and dispatched.
Once your order is sent, you will receive a dispatch email from EXIE with your tracking number.
Please note once your order is placed it can not be adjusted.
TERMS & CONDITIONS
If your item is required for a special event and is time sensitive, we recommend purchasing your chosen garment at least 14 Business Days minimum before your specific event to ensure the safe and timely arrival of your order.
Responsibility for incorrect address is at the customer's expense. We aim to deliver within the time as indicated above, at the time of your order, but we cannot guarantee this for circumstances out of our control with Australia Post.
For New Zealand and International orders EXIE Studio Pty Ltd will not take responsibility for any duties or taxes which may be applied by customs.
The above delivery times are provided as estimated. Under no circumstances are these delivery times guaranteed.
In the rare occurrence your parcel does not arrive on time due to a delay with our shipping carrier Australia Post, or your item is delivered to the incorrect address, or your item is stolen from your property; EXIE Studio Pty Ltd will endeavour to assist wherever possible, however EXIE Studio Pty Ltd holds no financial responsibility for this item.
We always endeavour to provide the best shipment times possible. If an error occurs please contact Australia Post or DHL immediately.